Terms & Conditions
Please read before booking.
These Terms & Conditions govern all rentals made through Kenmar Event and Party Rental LLC. By placing a reservation and submitting a deposit, you agree to be bound by the terms below. If you have any questions, please contact us before booking.
RESERVATIONS & BOOKING
All reservations require a 50% non-refundable deposit at the time of booking to secure your event date and equipment. Your reservation is not confirmed and your date is not held until the deposit is received. The remaining balance is due in full on or before the day of delivery. Kenmar reserves the right to cancel any unconfirmed reservation if the deposit is not received within 24 hours of booking.
PAYMENT
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We accept cash, Zelle, and all major credit cards. All prices are subject to applicable taxes. Pricing confirmed at the time of booking will be honored for that reservation.
DELIVERY
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We deliver to Acworth, Kennesaw, Marietta, and surrounding areas within 30 miles. Delivery fees are $50 for locations within 15 miles and $75 for locations between 16–30 miles. A responsible adult (18 years or older) must be present at the time of delivery and retrieval. If no adult is present, Kenmar reserves the right to reschedule and may charge an additional delivery fee. Delivery windows are estimated and may vary due to traffic, weather, or prior bookings. Kenmar is not liable for losses resulting from delays outside of our control.
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EQUIPMENT CONDITION & CUSTOMER RESPONSIBILITY
The customer assumes full responsibility for all rented equipment from the time of delivery until retrieval. All equipment must be used for its intended purpose and handled with reasonable care. Upon retrieval, chairs must be stacked and tables must be folded and ready for loading. Any equipment that is damaged, broken, lost, stolen, or unreturnable will be billed at full replacement cost. Normal wear and tear will not be charged; however, stains, tears, broken frames, and missing items will be assessed and billed accordingly.
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CANCELLATIONS & CREDITS
All deposits are non-refundable. If a cancellation is received 2 or more days prior to the event date, the deposit may be applied as a credit toward a future rental valid for up to 6 months. Cancellations within 24 hours of the event forfeit the deposit in full. Order reductions of 25% or more in quantity within 3 days of the event will be treated as a partial cancellation and the deposit will not be adjusted.
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KENMAR CANCELLATIONS
In the unlikely event that Kenmar is unable to fulfill an order due to equipment failure or circumstances beyond our control, we will notify the customer as soon as possible and issue a full refund of all amounts paid, including the deposit. This shall be the customer’s sole remedy in such cases.
WEATHER & FORCE MAJEURE
Kenmar Event and Party Rental LLC is not responsible for cancellations or delays caused by severe weather, natural disasters, acts of God, or other circumstances beyond our reasonable control. In the event of dangerous weather conditions, Kenmar reserves the right to delay or reschedule delivery for the safety of our staff and equipment. No refunds will be issued for weather-related cancellations once equipment has been delivered.
LIABILITY & INDEMNIFICATION
The customer agrees to use all rented equipment at their own risk. Kenmar Event and Party Rental LLC is not liable for any injuries, accidents, property damage, or losses arising from the use or misuse of rented equipment. The customer agrees to indemnify, defend, and hold harmless Kenmar Event and Party Rental LLC, its owners, and employees from any and all claims, damages, or expenses arising out of the customer’s use of rented equipment.
GOVERNING LAW
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Georgia. Any disputes arising under this agreement shall be resolved in the courts of Bartow County or Cherokee County, Georgia, at Kenmar’s discretion
AGREEMENT
By placing a reservation and submitting a deposit, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions in full.